Shipping policy
Where we deliver
We deliver within South Africa, and to the United Kingdom, the European Union and the United States.
Production times
Almost every piece is made to order in our Cape Town studio before it is dispatched.
- Unframed prints: 3-4 business days
- Framed prints & canvas: 5-6 business days
Delivery times
As soon as your wall art is ready and has been collected by our trusted courier partner, we will email you to let you know that your art is on its way. You will receive the courier's details and a waybill tracking number should you wish to follow up on your delivery.
- Main city centres: 1-3 business days
- Outlying areas: 2-3 business days
Delivery cost
Delivery is free, always.
Packaging
- Unframed prints are rolled and shipped in a protective mailer tube.
- Framed art and mounted canvasses are bubble wrapped and sandwiched between polystyrene sheets.
Orders to the United Kingdom, the European Union and the United States
The production and delivery times above are for orders delivered in South Africa. Orders to the United Kingdom, the European Union and the United States are printed to order in Europe or the United States, close to where they are delivered.
- Production: 1-2 business days (up to 4-5 business days at busy times)
- Delivery to the United Kingdom and the European Union: 2-5 business days
- Delivery to the United States: 3-7 business days
- Every order is tracked, and we email you when it is on its way.
- Delivery is included in the price you see. There is no delivery charge at checkout.
- Prices are charged in rand (ZAR). Your bank converts the amount to your own currency.
The international range is fine art paper prints in A4, A3, A2, A1 and 100 x 100 cm, and canvas in 30 x 30 cm and 100 x 100 cm, unframed or framed in black, white, light oak or dark oak. Canvas cannot currently be delivered to Croatia, Malta or Slovakia, and paper prints cannot be delivered to Alaska or Hawaii.
In a hurry?
If you need a print or framed piece by a certain date, email us at [email protected] and we will do our best to help.
For more detail see our Delivery and Lead Times page. For damaged parcels and returns, see our Refund Policy.